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The City of Worcester H&HS created a site for preparing for MassHealth insurance changes coming to Massachusetts:
Advocacy Resources
Advocacy Resources
Due to federal legislation, there will be changes to insurance for MassHealth members in Massachusetts. Here is a list of relevant resources for preparing for these changes:
MassHealth: This MassHealth webpage was designed to help members and those who work with members stay up to date on the federal changes coming to Medicaid.
The webpage will be kept current and includes:
Relevant information on the federal government’s new work and education requirements, as well as more frequent renewals;
NEW: A screener to help individuals determine if work and education requirements apply to them;
Details on where members can get help over the phone, online, or in their community; and,
NEW: A communications toolkit with flyers, posters, and social media graphics in multiple languages for partners to help spread the word!
The City of Worcester H&HS: The City of Worcester Department of Health and Human Services has launched a centralized webpage that will serve as the primary landing page for information related to these upcoming MassHealth insurance changes, including updates, resources, and guidance for patients and community organizations.
Massachusetts Health Connector: In Worcester, MA, you can enroll in health insurance through the official state marketplace Massachusetts Health Connector, or via in-person navigators at local health centers and state offices (see below).
Frequently Asked Questions
Frequently Asked Questions
What can I do right now to keep my coverage?
What can I do right now to keep my coverage?
The most important things you can do now are:
Make sure we have your current mailing address, email, and cell phone number so that you receive important messages. Update your address, phone, and email where MassHealth can reach you if needed at Reporting Changes to MassHealth.
Make sure that you and the families you work with have places to receive mail and notifications.
Read all notices MassHealth sends you.
Report any changes that could affect your coverage, like a new pregnancy or disability, a change in your income, or a change to the size of your household at Reporting Changes to MassHealth.
Sign up for MyServices (an easy-to-use web tool and mobile app for all MassHealth members) to see important information about your coverage 24 hours a day.
Where are the Worcester in-person enrollment sites and walk-in centers for enrollment assistance?
Where are the Worcester in-person enrollment sites and walk-in centers for enrollment assistance?
Health Connector Help Center: For in-person assistance, you can use the online Health Connector Help Center to find a local Navigator or Certified Application Counselor.
Alternatively, you can contact the MassHealth Customer Service Center directly by calling (800) 841-2900
The Health Connector Customer Service Number contact for patients who may have questions about alternative coverage options: 1-877-MA-ENROLL (1-877-623-6765)
UMass Memorial Health Financial Counseling: Help to find affordable insurance.
Call: 508-334-9300
Email: needinsurance@umassmemorial.org
Family Health Center of Worcester: They have on-site certified insurance navigators who can enroll you in MassHealth, Connector Care, and private plans.
Location: 26 Queen Street, Worcester, MA 01610
Call: 508-860-7700.
Walk-In's welcome
Monday-Saturday.
Edward M. Kennedy Community Health Center: Certified Navigators provide bilingual enrollment assistance.
Locations: 19 Tacoma St. Worcester, MA 01605 or 605 Lincoln St Worcester, MA 01605.
Contact: 508-595-0726 or online
Appointments required, open to everyone in the community, you do not need to be a patient to meet with our navigators.
Healthcare for All Helpline
Call: 800-272-4232
Website for additional enrollment help information
Worcester RISE for Health: Specializes on assisting recently arriving refugee/immigrant population, with o-site Certified Application Counselors with expertise on immigrant eligibility who can assist with MassHealth and Health Connector enrollment.
Location: 8 Chestnut Street, Worcester, MA.
Appointments preferred but walk-ins welcome
Monday - Thursday from 9-5.
Contact: 774-417-1756 or online
You can also fill out their insurance navigation interest form if you would like to receive assistance.
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